Privacy
Your information deserves care.
Draft — requires review by the business's designated Information Officer or a qualified South African privacy professional before launch.
Responsible party
Braaikis. Contact details are on the contact page of this website.
Information we collect
Contact and delivery details, engraving text, card messages, requested dates, and enquiry details you provide.
Why we collect it
To prepare, engrave and deliver your order, respond to enquiries and, with consent, send marketing.
Order fulfilment and engraving data
Engraving and card messages are used only to fulfil your order and are not reused for unrelated marketing.
Payment processing
Payments are processed by Shopify and the configured payment provider. We do not store card details.
Delivery
Name, address and phone number are shared with Aramex as necessary for delivery.
Corporate recipient lists
Recipient lists are treated as confidential and used only for the agreed order.
Uploaded logos and artwork
Used only to prepare proofs and fulfil the agreed order.
Marketing consent
We only send marketing emails if you opt in. You can unsubscribe at any time. Purchasers are not automatically subscribed.
Cookies, analytics and advertising pixels
Essential cookies keep the cart working. Analytics and advertising (Meta, TikTok) only load after you consent. Change your choice via Cookie Settings in the footer.
Service providers and international transfers
Our providers, such as Shopify, may process data outside South Africa under appropriate safeguards.
Retention and deletion
We keep information only as long as needed for the purpose and legal requirements.
Your rights
You may request access, correction or deletion of your personal information, and object to processing.
Security safeguards
We use reasonable technical and organisational measures to protect your information.
Information Officer
To be confirmed before launch.
Complaints
You may lodge a complaint with the Information Regulator (South Africa). Contact details to be verified before launch.